SATISFACTION INQUIRY WITHIN WOMEN INVOLVED IN THE PILOT PROGRAM OF LARGE SCALE MAMMOGRAPHY IN THE ARIANA STATE IN TUNISIA
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Abstract
Objectif: Evaluate the degree of satisfaction of women included in the large scale mammography program of breast cancer screening in the state of Ariana in Tunisia.
Matériel and methods: Within the women explored by mammography, we have contaced 112 patients who had a positif screening requiring histological checking. We have established a questionnaire concerning: the invitation, the clinical examination, the result announcement and the therapeutic management.
Results: The average age of patients was 49 years. 64% had a primary education level. 80 women or 71.4% were satisfied with the process of screening and the method of announcement. The main cause of dissatisfaction for patients with cancer diagnosis was delay and difficult access to adjuvant treatments. Among patients who had histological diagnosis: 47.3% had a malignant disease (53 cases) against 37.5% of benign (42 cases). 100% of patients who had a pathological result reassuring are satisfied at the end of the screening program.
Discussion: The psychosocial impact of screening must be considered for the development of new programs. The waiting and announcement of results are essential factors that allow us to judge the success of the project, because of patient satisfaction will depend the quality of monitoring and adherence to screening.
Keywords:
Cancer, Breast, mammography, satisfaction, Coverage, level of quality##plugins.themes.academic_pro.article.details##
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